Xperton Database Services

For thousands of growing organizations worldwide, data management is becoming a strategic enabler of better customer service, efficient operations, tight cost control, and most importantly, a critical revenue generating component. Unfortunately, successful growth comes with ever-increasing challenges of managing the databases, implementing new features, and scaling the existing architecture. Bellow is the full spectrum of MS SQL Server professional services offered by Xperton and helping our customers to solve their database challenges.

Initial Database assessment and recommendations. Creation of baseline and checklist for periodic checkups

Performance, reliability, availability, scalability
Backup, recovery, business continuity
Security, compliance, operational excellence (ITIL, COBIT)

Scheduled quarterly/monthly DB health checkups with report card

Performance review and evaluation
Recommendations

Assistance with implementation of controls necessary for SOX, PCI, HIPPA compliance

Logical access
Account maintenance
Data protection
Change, process, and incident management

Design and implementation of policies, standards, procedures, and processes

Operational and security standards
Change and incident management

Assistance with internal and external audit

Before and during audit
Recommend compensating solutions

Implementation of custom monitoring and alerting systems

Proactive monitoring, alerting, and escalation systems
Collecting statistical information for root cause analysis
Collecting statistics for capacity analysis and planning
Security and access monitoring

Development and implementation of disaster recovery procedures and plans

Analyze business requirements and document strategy
Implementation
Assistance during disaster recovery drills

Implementation and assistance with replication environments

Topology design
Implementation
Troubleshooting

Assistance with SQL Server upgrades and migrations

Planning
Assistance during actual upgrade or migration

Troubleshooting production problems

Identify poorly performing queries
Implement custom solutions

Support for 24/7 mission critical production systems

Emergency assistance
After hours support